Privacy Policy

1. Overview

1. The policies below are applicable to www.limebluemusic.com (the “Website”), our mobile and desktop apps (the “Apps”), and all related sites, players, widgets, tools, apps, data, software, APIs, and other services (the “Services”) produced and maintained by Lime Blue Music Limited (“Lime Blue”) (collectively “Company”, “we”, “us”, or “our”). The Website, Apps, and Services are collectively referred to as the “Platform” within this Privacy Policy.

2. The Company operates a business-to-business rights management service. Prior to acceptance and execution of a services contract, the Company collects and stores certain types of data to determine whether a business relationship can be established. The manner of data collection is set out in this Privacy Policy. Once a services contract has been executed, all data submitted by you will be subject to that contract, this Privacy Policy, and our Terms and Conditions. Please read these documents carefully and check them regularly as we may amend the Privacy Policy and Terms and Conditions from time to time.

3. By using or interacting with our Platform, you accept the practices described in this Privacy Policy and provide specific, informed, and unambiguous consent to the use of your information as set out herein. If you do not agree, please do not use any part of the Platform. We reserve the right to modify or amend this Privacy Policy from time to time without notice. Your continued use after posting changes means you accept those changes. If we intend to apply modifications retroactively, we will provide you with notice.

4. If you have any questions about this Privacy Policy, contact us at
   info@limebluemusic.com.

2. Information Collected and Stored

1. We collect information and data about you and your usage when you use our website, our systems, and mobile apps.

2. When using the Platform to complete an application for a services contract, we collect the data requested in the fields of the application process (these fields may change from time to time). We retain that data to facilitate your application process (e.g., if you log out mid-way, your data will be there when you return). If you begin but decide not to complete the application and wish us to delete your submitted data, contact us at
   info@limebluemusic.com. We may need to retain portions of the data as set out below.

3. Once a services contract has been executed, all data submitted by you will be subject to the terms of that contract. You will know the types of data we collect as you will be the party submitting that data.

3. Information We Collect Automatically

We collect certain information automatically as a result of your use of the Platform, or through web analytics services as described in our Cookies Policy. This includes (but is not limited to):

• The Internet Protocol (IP) address of the device from which you access the Platform (which can sometimes derive your country or city);
• The site you visited immediately prior to visiting the Website;
• Any search terms you enter on the Platform;
• The time, frequency, and duration of your visits to the Platform;
• Your browser type and operating system;
• The nature of the device from which you access the Platform (e.g., personal computer or mobile device) and its device ID;
• Your location data (e.g., IP address) when using the Apps;
• Information collected through cookies and similar technology, as described in our Cookies Policy;
• Information regarding your interaction with email messages (e.g., whether you opened, clicked on, or forwarded an email).

4. How We Use Your Information

The data we collect automatically helps us improve our site and services by monitoring usage and responding to feedback. We may:

• Operate and maintain your Company account and provide you with access to the Platform. Usernames and passwords identify you when you sign in; device IDs help ensure you control devices that access your subscription.
• Seek your participation in surveys and conduct/analyze results if you participate.
• Provide technical support.
• Respond to comments or enquiries you submit.
• Prevent or take action against activities that may breach our Terms of Use or applicable law, and otherwise track compliance with Platform rules and regulations.
• Customize your account page. Any additional profile information (such as real name, but not email address) will be published on your profile page and will not be publicly accessible.
• Process payment for your use of the Services. If you purchase Services, your name, address, and payment verification information will be used to process subscriptions/renewals and collect payment. All payment verification information is transmitted using industry-standard SSL encryption.
• Service your account: we may send service updates and account confirmations/notifications, and (if you opt in) newsletters, marketing messages, and certain email notifications. You can change settings via the “Settings” tab in your account or by emailing info@limebluemusic.com.
• Help personalize and continually improve your Platform experience.
• Enable third parties to carry out technical, analytical, logistical, or other functions on our behalf.

Except as disclosed in this Privacy Policy, we do not use or disclose information about your individual visits or personal information collected online to companies not affiliated with us.

If we plan to publicly post any of your personal information on the Website (e.g., a letter or testimonial quote), we will request your permission.

We respect your privacy and will never sell, rent, disclose, or loan any collected information or data.

All information and data you enter into the Platform is handled in strict confidence. This extends to telephone calls, instant messages, social networks, and emails. Your personal information will never be used in ways you have not consented to.

5. Payment Data

Lime Blue Music Limited utilizes various methods for payments. For payments via PayPal, PayPal handles all payment transactions on our behalf and collects/stores your data; we only store your PayPal email address. Please read PayPal’s Terms of Service for further information.

6. Use of Cookies and Spyware

We do not use or install spyware. Like many third-party websites, we use “cookies” (small text files stored on your device) to record preferences, track use of our Platform and services, monitor traffic, improve the Platform, and make it easier/more relevant for your use.

You may occasionally receive cookies from trusted third parties advertising on our behalf. We do not control these cookies, and they are not subject to this cookie policy.

If you do not consent to cookies or other technologies, you can accept/decline them via your browser settings, the opt-out links identified in this policy, or settings within our Apps. Using the Platform without blocking or disabling cookies indicates your consent to our use of cookies and other technologies and to our use of any personal information collected through them in accordance with this Privacy Policy.

7. Security

We take data security seriously. Precautions include (non-exhaustive):

• All client systems are protected by SSL encryption.
• Sensitive data (such as passwords and payment details) stored on Lime Blue Music Ltd servers is encrypted before storage.
• Client data is not transferred to third parties unless prior written consent is given by the client, required by law, or required to undertake previously agreed business activities.
• Data is accessible only to authorized personnel, typically via username and password access restrictions (e.g., to databases and client systems).
• All operational client data is stored on servers hosted within the UK by companies complying with current UK and EU data protection laws.

8. Information Collected From Children

This Platform is not directed at persons under 16 in the EU or under 13 in countries outside the EU (each, a “Restricted Person”). We do not knowingly collect personal information from Restricted Persons. If you are under 16 (EU) or under 13 (non-EU), you must not use the Platform or provide personal information. If we discover a Restricted Person has provided personal information, we will immediately delete it. Your use of the Platform is your warranty that you are not a Restricted Person.

9. Third-Party Agents

We have third-party agents, subsidiaries, affiliates, and partners that perform functions on our behalf (e.g., hosting, billing, marketing, analytics, customer service, fraud protection). These entities have access to the personal information needed to perform their functions and are contractually obligated to maintain confidentiality and security. They are restricted from using, selling, distributing, or altering this data other than to provide the requested services to the Platform.

10. Emergency Situations

We may use or disclose personal information if required by law or in good-faith belief that such action is necessary to: (a) conform to applicable law or comply with legal process served on us or the Platform; (b) protect and defend our rights or property, the Platform, or our users; and (c) act under emergency circumstances to protect the personal safety of us, our affiliates, agents, users of the Platform, or the public.

11. Governing Law / Assignment

1. The Platform is published in the United Kingdom. We make every effort to protect personally identifiable information of all users and attempt to comply with local data protection and consumer rights laws to the extent they may apply. If you are uncertain whether this Privacy Policy conflicts with local privacy laws where you are located, you should not submit your personal information to the Company.

2. We may change ownership or corporate organization while providing the Platform and services. As a result, we may transfer your information to another company affiliated with us or with which we have merged. Under such circumstances, we would, to the extent possible, require the acquiring party to follow the practices described in this Privacy Policy, as amended from time to time.

12. Changes to This Policy

As our Platform develops, we may add new services and features. If these additions affect our Privacy Policy, this document will be updated appropriately. We will post changes prominently so that you always know what information we gather, how we might use it, and whether we will disclose it. We recommend reading this Privacy Policy each time you use our Platform in case you missed our notice of changes. We will never materially change our policies and practices to make them less protective of previously collected customer information without your express consent.

13. Withdrawing Consent, Opting Out, or Correcting Information

You can withdraw your consent to how your data is used at any time prior to entering into a services contract. Email
info@limebluemusic.com. Certain data is required to operate your account; withdrawing consent may disable our ability to manage your account and may result in account termination. You may opt out of future emails and newsletters at any time. Visit the Settings tab in your user account to withdraw consent or to update/correct your personal information.

14. Length of Time Your Data Will Be Stored

We will keep and use your data as described in this Privacy Policy for: (i) as long as your account is in use, open, or active; (ii) as long as necessary to comply with tax, legal, and other regulatory requirements; and (iii) to protect and defend against potential legal claims.

To request deletion or return of your personally identifiable information, contact
info@limebluemusic.com. Deleting your data means you will no longer be able to use our Services. We will retain anonymized, aggregated, depersonalized data after deletion from the Platform.

15. Controllers of Personal Information

Data Controller: Lime Blue Music Limited
United Kingdom

If you have any questions or queries regarding our policy, please get in touch via the normal channels on our contact page.